Refund Policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Non-returnable items
Due to the customization, most products (such as special orders or personalized items) cannot be returned. If an item is damaged or a mistake was made on our end, please let us know. Please get in touch if you have questions or concerns about your specific item. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at mydesipitarastore@gmail.com

Unfortunately, we cannot accept returns on sale items or gift cards.